GlenController

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The GlenController Windows10/11 application is provided free of charge to add network remote control/ setup facilities to our range of Dante®/ AES67 network audio products.

The application has been written entirely in house by our own software engineers and can be downloaded for installation on your Windows PC direct from our website (see the 'Latest Version' tab for the exact download location).

GlenController automatically finds all compatible devices that it can control on your network and shows them in a list on the left hand side of the screen. Just select the device(s) that you would like to control and a detailed device screen will be provided. It is possible to password protect devices to prevent unauthorised access and adjusting of a device's parameters.

All compatible devices can connect to multiple GlenControllers simultaneously, meaning that several operators in your workflow can access a device and see its levels, gains etc at the same time.

GlenController has built in redundancy. It connects to the devices that it is controlling by both the primary and secondary network interfaces (if available) and, like Dante network audio, it provides seamless backup if one of the two networks should fail.

Many of the device types support remote firmware upgrade from GlenController without the need to use USB. This is very handy if there are many devices on the network, as all of them can be updated simultaneously.

None of the devices that GlenController connects to requires GlenController to be running for them to operate. This means that if the PC that is running GlenController has an issue mid-broadcast then your broadcast audio will not be affected.

GlenController is a secure "sandboxed" UWP-type app, meaning it has restricted access to the host computer. It is digitally signed with a publicly trusted certificate obtained from Sectigo (former Comodo) authority.

The below list provides information on our devices that can currently be controlled by GlenController.

Please note that in some cases the devices' own firmware may need upgrading before the latest version of GlenController will work with it (see latest firmware tabs in the products web page for details).

Paradiso
Paradiso Lite
Dark1616M
Dark1616S
Dark8MAI
Dark8MAIR
Styx
BEA-B4+
Divine
Comedia
Spark
Vita Mini-X
GTM
GTM SI

Please read your product's latest manual for more detailed installation instructions or look at the 'Installation Instructions' tab on this page.

NOTE: If you have a previous version installed, there is no need to uninstall it before updating. However, as a precaution, we recommend exporting your presets before updating.

The current version is v4.1.6.

PLEASE MAKE SURE THAT YOU UPDATE THE FIRMWARE IN ALL DEVICES THAT YOU NEED TO CONTROL BEFORE UPDATING GLENCONTROLLER. Failure to do this will mean that GlenController will not wortk with these units until their firmware is updated.

Install Glensound Controller

1. Click on the above link.
2. If your browser offers an option to open the file - go on and open it. Otherwise let it download the file and then open it.

This should initiate the installation of the app from our website.

Alternatively, click here to download the full installation package in a zip file.

Click here to download our software publisher certificate. To download the Glensound network data protocol documentation (selected devices only), click here.

This installer is for Windows 10 64 bits, version 2004 or later, and for Windows 11, running on Intel/AMD processors. Please, contact us if you need an installer for Windows on ARM.

VERSION HISTORY:

v4.1.6 02-Sep-2024
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Bug fix:
- (Divine) Buttons turn disabled after leaving the page

v4.1.5 02-Jul-2024
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Features:
- Device group, allows copying setting to multiple devices
- Device filtering by name or type
- Selection of network interfaces in Settings
- Improved graphic rendering at different screen resolutions
- (GTM) Added HP Swap support

v3.12.3 24-Apr-2024
-------------------

Features:
- (GTM) Added more options for headphone/headset signal sources
- (GTM) Added hi-pass filter to mic input

Bug fixes:
- (GTM) Mixer pages not updating when Role changes
- A device open in Exclusive mode can still be open in another instance

Requirements:
- (GTM) Firmware v1.2.1

v3.12.1 17-Jan-2024
-------------------

Feature:
- (GTM) Increased max mic gain to 63 dB

v3.11.2 03-Nov-2023
-------------------

Feature:
- (GTM v1.0.0) Added Background Audio Guard and selectable mic compressors

v3.10.2 21-Aug-2023
-------------------

Feature:
- (Paradiso v2.13.2) Added support for selectable mic compressors

v3.9.2 24-Apr-2023
------------------

Bug fix:
- (Paradiso) Input channel names not updating

v3.9.1 20-Mar-2023
------------------

GTM: Aligned SDI input view to hardware capabilities

v3.9.0 28-Sep-2022
------------------

Feature:
- Added support for DARK8MAI with Gs3207 board

v3.8.1 08-Jun-2022
------------------

Bug fix:

- (Divine) Pot percentage text incorrectly displayed

v3.8.0 15-Apr-2022
------------------

Feature:
- Added support for DARK1616M Variant 1
- Added support for GTM devices

Minimum Requirements:
- Windows 10 version 2004, or Windows 11

v3.5.14 06-Dec-2021
-------------------

Feature:
- (Styx) Digital gains can be set up to +12 dB

v3.5.13 07-May-2021
-------------------

Bug fix:
- (Vita Mini X) Removed peak meter from Sidetone panel

v3.5.12 15-Mar-2021
-------------------

Fix:
- (Spark) Changed RX channel labels

v3.5.11 01-Mar-2021
-------------------

Bug fix:
- (BEA-B4+) One of pan sliders misbehaves

v3.5.10 28-Jan-2020
-------------------

Fix:
- (Vita Mini X) Changed labels in TX settings panel

v3.5.9 03-Nov-2020
------------------

Feature:
- (Paradiso, Styx) Volume/gain controls are scaled in dB and are editable

v3.5.8 29-Oct-2020
------------------

Bug fix:
- (Styx) Monitor bus selector was out of sync with user selection

v3.5.7 28-Oct-2020
------------------

Feature:
- (Styx) Added selectable metering point for the main meter

Requirement:
- (Styx) firmware 1.2.0

v3.5.5 25-Oct-2020
------------------

Feature:
- (Divine, Comedia) Added audio phase inversion control

Bug fix:
- Remote firmware update fails if more than two devices are selected

v3.5.4 21-Oct-2020
------------------

Feature:
- Added Comedia device

v3.5.3 09-Oct-2020
------------------

Bug fix:
- (Styx) App crashes when AES3 output is made stereo

v3.5.2 19-Sep-2020
------------------

Feature:
- Open/close state of mic input panels is preserved between sessions

Bug fix:
- (Paradiso) Mic gain trimpots reset to zero when navigating to another panel

v3.5.1 06-Sep-2020
------------------

Feature:
- (Divine, BEA-B4+) Added device temperature reading

v3.5.0 28-Aug-2020
------------------

Feature:
- Added Vita Mini X device

v3.4.0 08-Aug-2020
------------------

Feature:
- Added Spark device

v3.3.4 14-Jul-2020
------------------
Feature:
- (Divine) Added speaker groups

Requirements:
- (Divine) Firmware v2.1.0 and Dante v1.1.0

v3.3.3 03-Jul-2020
------------------

Feature:
- Added support for Divine devices

Requirements:
- (Divine) Firmware v2.0.3

v3.2.7 03-Jun-2020
------------------

Bug fix:
- Further fixes in the remote device firmware update feature

v3.2.6 29-May-2020
------------------

Bug fix:
- Improved reliability of remote device firmware update

v3.2.5 22-May-2020
------------------

Features:

- Added support for BEA-B4+ device

v3.1.4 09-Mar-2020
------------------

Bug fix:
- (Paradiso) Mute buttons in Mixer don't update properly on stereo buses

v3.1.3 28-Jan-2020
------------------

Features:
- (Paradiso) Presets from older versions can be imported

v3.1.2 06-Nov-2019
------------------

Bug fixes:
- Static IP list not showing in the Discovery settings pane

v3.1.1 28-Oct-2019
------------------

Bug fixes:
- (Styx) Pot/button assignments not properly restored from a preset

v3.1.0 25-Oct-2019
------------------

Features:
- Divine can be updated remotely

Bug fixes:
- (Styx) pot/button assignment changes not always updated the UI

v3.0.1 25-Jul-2019
------------------

Features:
- Paradiso v2.12.0 and Styx v1.1.1 can be updated remotely

v3.0.0 17-Jul-2019
------------------

Features:
- Remote firmware update (supported devices only)
- Demo mode - virtual devices can be opened without real hardware connected
- Log panel shows diagnostic and error messages

v2.15.6 09-Jul-2019
-------------------

Bug fix:
- (Paradiso) Stereo channels not shown correctly

v2.15.5 14-Jun-2019
-------------------

Bug fix:
- (Styx) Main PGM meter shows wrong output channel

Requirements:
- (Styx) dfu firmware 1.0.2

v2.15.4 13-Jun-2019
-------------------

Features:
- Added diagnostic log panel
- Added Maintenance panel (device updating doesn't work - demo only)

v2.15.3 24-May-2019
-------------------

Bug fix:
- App crashes if some Paradiso presets are restored while the Mixer page is open

v2.15.2 24-May-2019
-------------------

Features:
- App installation directly from Glensound website

v2.15.1 17-May-2019
-------------------

- Changed active device colour and added some tooltips

v2.15.0 15-May-2019
-------------------

Features:
- Added Styx
- Presets from Paradiso version 2.7.1 can be imported

Requirements:
- (Styx) dfu firmware 1.0.0

v2.14.1 09-Jan-2019
-------------------

Bug fix:
- (Paradiso) Preset fails to save

v2.14.0 03-Dec-2018
-------------------

Features:
- Added DARK1616S

v2.12.0 20-Aug-2018
-------------------

Features (DARK devices):
- Added display options (narrow view, disable meters, etc)

v2.11.0 08-Aug-2018
-------------------

Features:
- Added auto-discovery methods: mDNS with multicast response and Windows DNS-SD
- Added static discovery option (by entering the device's IP address)
- Devices are discovered also if network cable is plugged in while the app is open
- Added "Refresh" button in the device selection pane
- The left pane can be locked open
- App version number is displayed in the title bar
- Device-specific Audio settings (was: "Filtering") moved to a separate panel

Minimum Requirements:
- Windows 10 version 1803
- Paradiso dfu firmware v2.9.11
- DARK1616M dfu firmware v2.0.0
- DARK8MAI dfu firmware v2.0.0

v2.10.1 09-Jul-2018
-------------------

Bug fix:
- (Paradiso) App crashes if too many preset parts are applied at once

v2.10.0 04-Jul-2018
-------------------

Features (Paradiso):
- Settings panel shows the state of 12V DC In and mains supply
- Label text is limited to ASCII characters only
- Dante channel name lengths are limited by byte count rather than number of UTF8 characters
- Improved performance and robustness of presets
- Preset application panel shows a "Preset applied" message on success
- Preset part choice is more fine-grained
- Audio Mixer panels show numerical values of volume and pan

Changes:
- Temporarily disabled support for DARK devices (it will be restored soon!)

Bug fixes (Paradiso):
- Output channel icons for headphones and line outputs are swapped
- Audio Mixer incorrectly allows settings for Dante outputs (they are not adjustable)
- PoE state icons in Settings panel not updated

Requirements:
- (Paradiso) dfu firmware v2.9.10

v2.9.1 12-Jun-2018
------------------

Bug fix:
- (Paradiso) Channel Names panel not updating properly

Requirements:
- (Paradiso) dfu firmware v2.9.1

v2.9.0 21-May-2018
------------------

Features:
- (Paradiso) Dante channel names can be viewed and changed from the app

Requirements:
- (Paradiso) dfu firmware v2.9.0

v2.8.2 30-Apr-2018
------------------
Bug fix:

- (Paradiso) Alert Settings controls not always updating

Known issue:

- (Paradiso) Alert Settings allow selecting the same Dante channel for multiple receivers

even if Paradiso only supports one receiver per channel

v2.8.1 16-Apr-2018

------------------

Features:

- (Paradiso) Ability to lock HW controls for front inputs and pan

Requirements:

- (Paradiso) dfu firmware v2.8.1

v2.8.0 11-Apr-2018
------------------

Features:

- (Paradiso) Added alert senders/receivers settings page

Requirements:

- (Paradiso) dfu firmware v2.8.0

v2.7.3 15-Mar-2018
------------------

Features:

- (Paradiso) Added compressor options on mic inputs

Requirements:

- (Paradiso) dfu firmware v2.7.2

v2.7.2 11-Jan-2018
------------------

Bug fix:
- (Paradiso) Mic inputs UI not updated when re-opening the main device panel

v2.7.1 09-Jan-2018
------------------

Features:
- Minor UI improvements (Presets and micro-sliders)

v2.7.0 08-Jan-2018
------------------

Features:
- (Paradiso) Added Compressor on mic inputs

Requirements:
- (Paradiso) dfu firmware v2.7.0

v2.6.0 03-Jan-2018
------------------

Features:
- Presets can be marked as Favourites per individual device
- (Paradiso) Selective preset application, by categories

Requirements:
- (Paradiso) dfu firmware v2.6.5

v2.5.2 05-Dec-2017
------------------

Bug fix:
- Deleting presets just after importing them doesn't work correctly

v2.5.1 04-Dec-2017
------------------

Features:
- (Paradiso) Added Speaker button to the Audio Mixer view

v2.5.0 01-Dec-2017
------------------

Features:
- Preset list is shared among all devices of the same type
- Presets can be exported to a file and imported
- (Paradiso) Added Audio Mixer

Requirements:
- (Paradiso) dfu firmware v2.6.3

v2.4.1 16-Nov-2017
------------------

Bug fix:
- (Paradiso) Button in Cough mode turns off when Glensound Controller is connected

v2.4.0 15-Sep-2017
------------------

Features:
- (Paradiso) DC Outputs can be configured

Requirements:
- Paradiso firmware (dfu) v2.5.0

v2.3.0 11-Sep-2017
------------------

Features:
- (Paradiso) DC Inputs can be configured

Requirements:
- Paradiso firmware (dfu) v2.4.0

v2.2.0 24-Aug-2017
------------------

Features:
- (Paradiso) Button relations can be configured

Requirements:
- Paradiso firmware (dfu) v2.3.0 or above

v2.1.2 15-Aug-2017
------------------

Bug fix:
- (Paradiso) Button modes and pot ranges not saved in Presets

v2.1.1 11-Aug-2017
------------------

Requirements:
- Paradiso firmware (dfu) v2.2.1 or above

v2.1.0 08-Aug-2017
------------------

Requirements:
- Paradiso firmware (dfu) v2.2.0

Features:
- (Paradiso) Buttons can be set to different modes
- (Paradiso) Pots can have the lower range limited
- (Paradiso) A message is displayed if device needs firmware update

v2.0.2 03-Aug-2017
------------------

Requirements:
- Windows 10 Home 1703 (build 15063) or above
- Paradiso firmware (dfu) v2.1.4 or above

Bug fixes:
- (Paradiso) Input signal meters freeze when the gain panel is folded
- (Paradiso) Main meter lineup incorrect

v2.0.1 14-Jul-2017
------------------

Bug fix:
- Paradiso device name displayed truncated

v2.0.0 13-Jul-2017
------------------

Features:
- Added Paradiso support (basic)

General

The Windows remote control App needs to be installed on a suitable control PC. It is touch-enabled, meaning that it also works on tablets and 2-in-1 laptops. Please make sure your PC has at least the minimum required version of Windows installed prior to installing the app.

App Requirements

The Windows PC must be running version 2004 or later of Windows 10 64-bits or Windows 11, on an Intel or AMD processor. Please contact us if you need a version for ARM-based devices (like some modern Windows tablets).

An Ethernet connection is recommended to control the devices. Wi-Fi also works but it may be less reliable and is not official, so don't tell anybody!

Installation

Stage 1 (Windows 10 only, not required for Windows 11) – Check / Enable ‘Sideloading Apps’

Installation requires a Windows 10 feature called Sideloading Apps (as do many other Apps). This feature is probably already enabled on your machine but we suggest that you check / enable it prior to trying to load the App.

1) Open Settings and select Update & Security

2) Select For developers and make sure that Sideload apps is selected

3) If you are turning on Sideload apps for the first time Windows will pop up a warnings screen. Make sure that you are happy to proceed and click Yes

Stage 2 – Install The App

In the Download tab of this web page, click on "Install Glensound Controller".

Depending on your browser settings this can have different effects:

a) If the browser offers an Open option (like in Edge), just select Open and this will start the installation process.

b) If the browser directly downloads the file (like in Chrome) go to your Downloads and open the file from there (double-click).

c) If the browser displays the contents of the file (rather scary XML) then just go back to the link and this time right-click it to select Save As from the pop-up menu. Save the file onto any convenient location. This is a tiny .appinstaller file that can be open by double-clicking it. This should start the installation. When done, the downloaded .appinstaller file can be deleted.

Updating A Previously Installed App

If you have an earlier version of Glensound Controller installed on your PC, then you should not need to perform a complete new installation to update it, except if upgrading from a version older than v2.15.2. Just install the new version from our website and it will be updated.

Uninstalling Glensound Controller

Find the app in the ‘All apps’ list then right-click and select ‘Uninstall’. Please note that all saved settings and presets will be removed as well. If this is a concern then export the settings before uninstalling the app.

Downgrading

If you have to go back to an earlier version of Glensound Controller, then please contact us so that we can provide the right installer. You need to first uninstall the app and then install the older version.

The document below details the protocols of GlenController for use with the DARK8MAI, DARK8MAIR, DARK1616M, Divine, Comedia and Spark. The data structures are defined in C++ header files and can be directly included in a C++ project, or ported to any other language. Also, we provide examples of the the protocol data exchange in hex format.

There is also a WireShark dissector included that can analyse the network messages for the above products. This can be useful for implementing your own remote control software or for adding plugins to existing generic remote control applications.

GsProtocol.zip

NOTE: These are older versions of GlensoundController. Devices may behave strangely. And devices with newer firmware than the legacy version of GlensoundController supports, may not work at all.